FragranceNet Reviews
Based on 40 customer reviews and online research, fragrancenet.com has a consumer rating of 2.6 out of 5 stars, indicating that most customers are generally satisfied with FragranceNet.
5 Stars(9)
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4 Stars(5)
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3 Stars(5)
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2 Stars(3)
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1 Star(18)
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How would you rate FragranceNet?
Top Reviews
I can not speak for anyone but myself, but my experiences have been great. The prices are amazing, the cologne has been real and my experience with customer service went great. Ordered an 8.5 oz. Creed Vetiver, very expensive item. Received a message from FedEx that my package had been damaged, contact seller. So I called Fragrance Net and they told me the following,
"FedEx has not yet contacted us about this, but we will ship you a new package, overnight shipping."
It only took them 5 minutes to send out a new, $500 package. My experience was great every time. I'm sure some of the quarrels on this site are true, but my experiences have not gone this way.
I am a cologne connoisseur, I have been since a kid and im very familiar with fragrances. I recently bought 3 colognes from fragrance.net recommended from a friend of mine because of there low prices. Boy oh boy was this a horrible buy. They are all alcohol and water based, the scent is there but won't last 20 min. They should be shut down for stretching out scents and selling them as if youre getting authentic cologne.
Customer Reviews (40)
Don’t ever buy nothing on this page no matter if you pay 15.95 for next day delivery you will never ever get you item ever so you’re warning already
I just ordered d Arpege? Sp? by Lanvin. This is an amazing fragrance, however it doesn't last long. ????. I hope that I received a new bottle and not one that's been shelved for awhile. I've always been happy with purchases from Fragrance.net but IDK if I'd order this again.
Tried to call tried email can not get an answer on my order..they don't even pick up the phone or respond..ill never use them again
My perfume arrived on time but the bottle was half empty. Paid half the price for it so I guess it seemed fair :)! You get what you pay for in this kind of situation.
Personally, I see this site as a scam. I placed my order and I put express shipping so it can arrive before Mother’s Day. They canceled my order for no reason and I’ve tried contacting them multiple times with no response. They charged me more than what the site said they were charging me and I haven’t received my refund. You can’t even find the refund policy in their website.
DONT TRUST THIS SITE! ! !
I tried to buy 3 perfumes and i gut a price of 107$!
When I tried to pay through Amazon (a free option to pay) the price got added with extra of 50$!!!
If I could rate them ZERO I would. They lie about delivery times and especially when time sensitive. I ordered under the impression that it would be delivered 2-5 working days from order. When this didnt happen, I found out that they shipped the cheapest, nastiest way possible and it will take upwards of 20 days. Great, seeing as there are gifts for my travels. Try to refund or cancel as they dont do that unless you retun the itmes AFTER shipped. Which helps since I'm away for a month. So. If its not stolen, I can maybe return it after the return period expires. No customer service. Try calling or emailing. They are a disgrace. Rather spend 5 bucks more and order from Amazon
I switched from perfume.com to Fragrance net.com because you offered a better selection of perfumes in your monthly subscription, even though your cost is $5-$10 higher than theirs.
The only reason I didn't give 5 *'s is because the shipping method you use. Yes, its done through FedEx, but its the "snail mail" version of FedEx and it takes 9-10 days to arrive after being shipped. Surely with the higher prices you charge every month, the shipping method could be a lot faster than this?
FragranceNet Questions & Answers
Posted on 06/04/2020
I have tried it and they had real products tbh. But if you want to checkout my fav site is fragranceon.com they have everything real and great prices. I found this website to be a better version of them.
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